Garry has over 30 years’ experience in Information Technology of which the last 25+ years has been in senior management for Large Consultancy Firms, Financial Services organizations and Government Agencies in the UK (15 Years) and Cayman (17 Years). Garry has a proven ability to work at both the Business Layer and the Information Technology Layer and has strong Project Management experience supported by ITIL, PRINCE2, PRIDE and other best practice IT frameworks and project management methodologies. His previous employment history and varied management roles has ensured that he has been exposed to a variety of management challenges and has been able to gain a deep understanding of the latest technological advances, especially in the Storage, Virtualization, Networking and IT Security fields. Garry is the General Manager of IT Outsource and has been employed since 2013.
Joy is responsible for the Finance and Operations of the Company. Joy is an experienced Chartered Accountant who has worked with multiple global industry leaders as well as gaining 4 years audit and assurance experience at one of the world’s leading professional services firms. Joy hold a first class honors degree in Accounting from the Technological University Dublin, Ireland and is also a member of Chartered Accountants Ireland.
Pierre is a certified manager and engineer who has over 20 years of experience in IT operations and IT service management. Pierre has overall managerial, technical and commercial responsibility for the various technical teams at ITO, not limited to the Service Desk, 3rd Line Support / Projects Team and the Technical Architect group and has been employed by IT Outsource since August 2022.
Keisha is a certified public accountant who supports the finance and operations of the Company. Keisha has over five years of experience in accounting, auditing and customer service roles. Keisha holds a bachelor’s degree in Accounting from Asian College and is also a member of the Philippine Institute of Certified Public Accountants (PICPA).
Karin has over 10 years’ experience in a sale and purchasing role. Karin provides the team with sales and logistic support by placing and tracing sales orders and is responsible in managing the logistic functions relating to the supply of IT hardware and software to clients across the Caribbean. Karin operates as an experienced trouble-shooter and problem solver, known for her efficient approach to dealing with client and sales teams, wants and needs. Karin holds a Bachelor’s Degree in Marketing from Universidad del Salvador.
Nick has over 30 years of experience working in the Information Technology field as an Enterprise Account Consultant. Nick previously spent 9 years in Bermuda working with large financial firms, insurance, legal and government organizations. He also spent time working in the English speaking region of the Caribbean, which included the Cayman Islands. He worked with Hewlett Packard for 9 years as well as Fujitsu and many other large reseller organizations. Nick is highly experienced with Cisco, Dell, HPE and Nutanix solutions in the Enterprise networking, storage, server, and virtualization technologies. In recent years, he has gained a great deal of knowledge working with leading manufacturers in the Hyper-Converged market that continues to advance within the industry. Mat joined IT Outsource in September 2019.
Gareth has over 20 years’ experience in Information Technology of which the last 5 years has been in Cayman. Gareth is the subject matter expert in Hyper Converged Storage (Nutanix), Server Infrastructure (HPE/Microsoft) and Cloud Computing. Before joining IT Outsource Gareth worked as a Solutions Architect for Consultancy Firms, Public Sector and Financial Services organizations in the UK and has a wealth of knowledge across Azure, converged infrastructure platforms and End User Computing. Gareth is a Senior Technical Specialist focusing on pre-sales and project delivery assisting clients with their Digital Transformation and journey to the cloud.
Marc is an experienced sales consultant in the information technology field. Marc has worked with multiple global leaders in Ireland where he vastly gained cyber security knowledge in advisory services, hardware & software, penetration testing, professional services, and managed security services such as SIEM, Firewall, IPS and MDR. Marc joined IT Outsource in April 2022.
Richard has circa 30 years’ experience in Information Technology. Richard is the subject matter expert in Storage (DELL EMC/HPE/Tegile), Networking (CISCO/HPE) and Server Infrastructure (HPE/Microsoft) and is the islands leading Citrix architect having successfully deployed solutions that scale from 5 to 500+ users for many of Cayman’s leading names. RT is heavily involved in cloud migration strategy and implementation. Richard is a Technical Architect at IT Outsource and has been employed since 2013.
Jason has over 20 years’ experience in Information Technology. Jason is a Technical Architect providing Veeam, Microsoft and VMware solutions for SME and Enterprise clients and has been employed since 2014.
Lascelles, or “LJ”, has over 10 years’ experience in Information Technology all of which has been in Cayman. LJ is the manager responsible for the escalation of 3rd line support calls within the Service Desk team and is also responsible for the scheduling of Projects or new installations for new software or hardware. LJ has been employed by IT Outsource since early 2015.
Garth has over 20 years’ experience in Information Technology supporting Enterprise grade solutions and clients in Canada and has recently relocated to Cayman. Garth is a Senior Technical Specialist providing an array of experience across multiple technical disciplines, including VMWare virtualization, Veeam Backups and numerous other Security and Networking solutions. Garth relocated to Cayman and joined IT Outsource in the summer of 2021
James Barr has over 20 years’ experience working in Information Technology in industries ranging from games development, law, finance, education and transportation. He is a Senior Technical Specialist with experience across multiple technologies including Virtualization, Storage, backup, disaster recovery and cloud solutions. James relocated to Cayman and joined IT Outsource in the summer of 2021.
Jens has circa 22 years’ experience in Information Technology of which the last 5 years has been in Cayman. Jens has been employed by IT Outsource since early 2017.
Indar is certified IT professional 6 years’ experience in Information Technology the vast majority of which has been supporting clients in Jamaica. Indar is a Service Desk Manager providing onsite Support Services and 1st & 2nd line IT Support. Indar holds a Bachelors’ Degree in Computing and Information Technologies from University of Derby, UK and an Associate Degree in Network Engineering, Caribbean Institute of Technology. Indar relocated to Cayman and joined IT Outsource in early 2021.
Stephen has over 5 years’ experience in Information Technology the vast majority of which has been supporting clients in Cayman. Stephen is a Deputy Service Desk Manager providing onsite Support Services and 2nd line IT Support. Stephen is heavily involved in the Service Desk team and deals with any IT issues or incidents that are logged by our clients. Stephen joined IT Outsource in July 2017.
Derron has circa 4 years’ experience in Information Technology, with all of which has been supporting clients locally or remotely from the Cayman Islands. He is a Technical Specialist providing on/off site support services and 1st and 2nd line IT support. Derron is heavily involved in the Service Desk team and deals with any IT issues or incidents that are logged by our clients. Derron joined IT Outsource in September 2020.
Cian has 4 years' experience in information technology, working in Dublin before relocating to Cayman. Cian is a technical specialist heavily involved in the service desk team and deals with any IT issues or incidents that are logged by our clients. Cian joined IT Outsource in March 2022.
Ackeil has 5 years of experience in Information Technology providing support to users. During the 5 years of being in the IT field, Ackeil has obtained an associate degree in Computer Science. Ackeil has joined IT Outsource in August 2022 as an IT Helpdesk Engineer and deals with IT issues that are logged by clients.